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Northwind Logistics
Pre-meeting notes (untrusted, shown as plain text) — Incumbent is a legacy DLP tool.
CISO worried about shadow-AI usage across the org; wants to see model-firewall + data-loss
controls. Procurement involved early.
1.What is the customer's primary driver for evaluating AI security?
Shadow-AI / unsanctioned tool usage
Rep noteCISO framed it as shadow-AI but the real budget sits under a data-loss line item.
2.Which environments are in scope?
Public cloud (AWS / Azure / GCP)
SaaS AI tools (ChatGPT, Copilot, Gemini)
3.Approximate number of employees using AI tools
4,200
Rep noteRough estimate from IT; rolling out M365 Copilot next quarter so this grows.
4.Is there an existing data-loss prevention (DLP) solution in place?
Yes
Rep noteLegacy Symantec DLP, up for renewal — displacement opportunity.
5.Who is the executive sponsor?
Dana Whitfield, CISO
6.Describe the customer's current AI governance approach
No formal AI policy yet. Security team drafting acceptable-use guidelines; legal
pushing for data-residency guarantees before any GenAI rollout. No central inventory of AI tools in use.
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